FAQ

We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been received.

Once an order is placed, we can no longer update your shipping address. Please reach out to FedEx once the order ships to change your address. Please follow the instructions in the link here: https://www.fedex.com/apps/fdmenrollment/.

Orders normally ship within 48 hours of when they were placed. The only exception for that may be due to orders being purposefully held to prevent the products from being damaged via melting during transit. For example, if you place an order on a Thursday evening, and we deem it necessary to include ice packs and insulation because of the temperatures at parcel’s destination, we may hold the order until Monday to prevent the from being held at the carrier’s warehouse over the weekend. We understand this may be frustrating at times, but we want to do everything we can to ensure products arrive safely and of the highest quality.

We operate multiple warehouses across the country to limit order transit times. Nearly 90% of orders are received within 3 business days of shipping. 
 COVID / Holiday Shipping: We have seen intermittent delays from FedEx over the past year and this holiday season. As such, transit times may be increased by 1-2 days due to shipping volume surges at FedEx.

We can ship anywhere in the continental United States, except for PO Box addresses. Because FedEx is our exclusive carrier, we cannot ship to PO Boxes.

We do not offer returns on items that are purchased from retail locations. We recommend reaching out to the retailer.

Prior to making a purchase, please read our terms of sales, which can be found here.

Our Website accepts the following payment methods: Visa, Mastercard, Discover and American Express. Cards will be charged when the order is placed.

Purchases made on this website can only be delivered within the United States. If you are located elsewhere and are looking to buy Barebells products, please go to our international site www.barebells.com and select your country for more information.

If you are not satisfied with your purchase, please contact us at help@barebells.com within 30 days of receiving your order. Due to the nature of our products, we handle returns on a case by case basis.

We do not offer returns on items that are purchased from retail locations. We recommend reaching out to the retailer.

Barebells is a functional food company that launched in 2016 offering a tasty range of protein-enriched snacks and alternatives to breakfast and desserts – without compromising on flavor. Both the flavor and the design are influenced by the American fifties. Today, Barebells is available in more than 30 countries.

We do not sell our Barebells merchandise. It is something we provide to brand ambassadors and members of our team.

Please reach out to info.us@barebells.com.

Please send all questions, comments and feedback to help@barebells.com.

We have updated the recipes of some Barebells bars to improve taste & texture, in some cases this has increased the calorific value by 2 or 3 calories. Due to FDA rounding regulations this has resulted in some flavors rounding up (when previously they rounded down). For example: Cookies & Cream will move from 190 calories to 200 calories.

For more questions please reach out to help@barebells.com.

Following on from FDA clarification, we have removed Glycerin from the Sugar Alcohol calculation. While technically Glycerin is a sugar alcohol due to its chemical structure, the FDA classifies sugar alcohols for nutrition labels as derived from saccharides (carbs), whereas glycerin is derived from triglycerides (fat). This is in line with changes made by other brands in the category.

For more questions please reach out to help@barebells.com.

No, Barebells do not contain palm oil.

Barebells are produced in the European Union.

For more information about allergens, please see the product page for each individual flavor.

Barebells protein bars are not free from lactose.

Yes, Barebells bars contain traces of gluten.

Vegetarian? While our main line of Barebells are not vegetarian, our plant based bars are vegetarian. Vegan? While our main line of Barebells are not vegan, our plant based bars are vegan.

No, Barebells protein bars are not certified kosher.

Yes, Barebells protein bars are certified Halal.

You can find our terms of use here.

For information about how Barebells collect and use personal information about you when you visit our Site, please see our privacy policy, which can be found here.