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FAQ

Purchase Information

Can I change my order? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been received.
My order is being shipped to the wrong address, what can I do? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Once an order is placed, we can no longer update your shipping address. Please reach out to FedEx once the order ships to change your address. Please follow the instructions in the link here: https://www.fedex.com/apps/fdmenrollment/.
When will my order ship? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Orders normally ship within 48 hours of when they were placed. The only exception for that may be due to orders being purposefully held to prevent the products from being damaged via melting during transit. For example, if you place an order on a Thursday evening, and we deem it necessary to include ice packs and insulation because of the temperatures at parcel’s destination, we may hold the order until Monday to prevent the from being held at the carrier’s warehouse over the weekend. We understand this may be frustrating at times, but we want to do everything we can to ensure products arrive safely and of the highest quality.
When will I receive my order? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We operate multiple warehouses across the country to limit order transit times. Nearly 90% of orders are received within 3 business days of shipping. 
 COVID / Holiday Shipping: We have seen intermittent delays from FedEx over the past year and this holiday season. As such, transit times may be increased by 1-2 days due to shipping volume surges at FedEx.
Where do you ship? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We can ship anywhere in the continental United States, except for PO Box addresses. Because FedEx is our exclusive carrier, we cannot ship to PO Boxes.
Do you offer returns on purchases from retail locations? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We do not offer returns on items that are purchased from retail locations. We recommend reaching out to the retailer.
What are your terms of sale? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Prior to making a purchase, please read our terms of sales, which can be found here.
What payment method can I use? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Our Website accepts the following payment methods: Visa, Mastercard, Discover and American Express. Cards will be charged when the order is placed.
I am located outside of the US, can I still buy products from this site? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Purchases made on this website can only be delivered within the United States. If you are located elsewhere and are looking to buy Barebells products, please go to our international site www.barebells.com and select your country for more information.
How do I make a return? Minus - Hide FAQ Answer Plus - Show FAQ Answer
If you are not satisfied with your purchase, please contact us at help@barebells.com within 30 days of receiving your order. Due to the nature of our products, we handle returns on a case by case basis.
Do you offer returns on purchases from other retailers’ locations? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We do not offer returns on items that are purchased from retail locations. We recommend reaching out to the retailer.

General Information

What is Barebells? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Launched in 2016, Barebells Functional Foods™ offers a wide range of alternatives to snacks, breakfasts, and desserts. Barebells is an excellent source of protein that never compromise on taste. Barebells was founded in Sweden, where we quickly gained a leading market position. Today, Barebells is available in around forty markets.
Where can I purchase Barebells clothes and/or other merchandise? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Unfortunately, it is not possible to order our clothes or merch from us at this moment.
How do I become a Barebells retailer? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please reach out to info.us@barebells.com.
How can I get in touch with you? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please send all questions, comments and feedback to help@barebells.com. If you have questions related to an order, please include your order number in the message.

Product Information

Which Barebells products can you eat if you have a nut intolerance? Minus - Hide FAQ Answer Plus - Show FAQ Answer
All Barebells bars come with nuts or may have traces of nuts, which is clearly stated on each product.
Is palm oil used in Barebells products? Minus - Hide FAQ Answer Plus - Show FAQ Answer
No, there is no palm oil in any of Barebells products.
Where are Barebells made? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Different products are made in different facilities, all within the EU.
Where should I recycle Barebells packaging? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please follow your local recommendations for recycling. Read more about our sustainability efforts here.
Where can I find information about allergens? Minus - Hide FAQ Answer Plus - Show FAQ Answer
For more information about allergens, please see the product page for each individual flavor.
Are Barebells products free from lactose? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells bars include lactose or may have traces of lactose. Please see each product's allergen label.
Which of Barebells products have gluten? Minus - Hide FAQ Answer Plus - Show FAQ Answer
All Barebells bars may have traces of gluten.
Are Barebells products vegan or vegetarian? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells plant-based protein bars are completely vegan. We use soy, pea, and rice as protein sources. Other Barebells products are neither vegan nor vegetarian.
Are Barebells protein bars kosher? Minus - Hide FAQ Answer Plus - Show FAQ Answer
No, Barebells protein bars are not certified kosher.
Which of Barebells products are Halal Certified? Minus - Hide FAQ Answer Plus - Show FAQ Answer
All Barebells protein bars that are sold within the US are halal certified.
For whom are Barebells made? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells protein snacks are suitable for anyone who wants to treat themselves to something really, really tasty.
Are barebells products suitable as a snack? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells products are perfect for any occasion when you want something tasty without added sugar. They are particularly suitable in connection to training as Barebells is an excellent source of protein. Please note that Barebells is not a low or reduced calorie food. See each product’s nutrition information for sugar, calorie and saturated fat content
For how Long can Barebells products be kept? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Shelf life varies between different products. The best before date is always printed on the packaging.
Do Barebells products include added sugar? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells products do not include added sugar. Please note that Barebells is not a low or reduced calorie food. See each product’s nutrition information for sugar, calorie and saturated fat content.
Why is protein important? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Physical activity increases protein turnover in the muscles. Very hard exercise also leads to an increase in the breakdown of muscles, and because of this the muscles need to be "repaired". Protein contributes to both the growth and maintenance of muscle mass. That's why it's important to get protein when you exercise.

Website information

What are the terms of use for this website? Minus - Hide FAQ Answer Plus - Show FAQ Answer
You can find our terms of use here.
How do you handle my personal information? Minus - Hide FAQ Answer Plus - Show FAQ Answer
For information about how Barebells collect and use personal information about you when you visit our Site, please see our privacy policy, which can be found here.

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